Zoom will send an OTP code to your email if we detect a suspicious login which could be due to a user logging in from an unknown or not often used location, method (web or Zoom Client), browser, or device. Why am I being asked to input this verification code? Zoom has detected a suspicious login, and to help keep your account secure, sends a verification code to your email that you must enter in Zoom to verify it's you.
I did not try to sign in to Zoom, why am I receiving an OTP email?.Why am I being asked to input this verification code?.I received the error message "We detected an unusual sign-in from a device or location you don't usually use." What does this mean?.Frequently asked questions about one-time passwords (OTP).Note: This security feature applies to user accounts who use email and password as their sign-in method (as opposed to single sign-on, Google, Facebook, or Apple ID) and don’t have two-factor authentication (2FA) enabled.
An example of when Zoom may send you an OTP is when it detects a suspicious login, such as from a different location or device than normal. An OTP is a time-sensitive verification code that is sent to your email inbox, in which you must enter that verification code in Zoom to verify that it’s you.
Zoom has implemented a one-time password (OTP) security feature, also known as a verification code, to mitigate account hijackings due to compromised or weak credentials and help keep your account more secure.
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